Shipping policy

Last Updated: 19/05/26

Order Processing

Orders are usually processed within 1–3 business days.

Shipping Time

Estimated delivery timelines:

• Metro cities: 3–7 business days

• Other locations: 5–10 business days

• Remote areas: Additional time may be required

Shipping Charges

Shipping charges are calculated during checkout unless free shipping is offered.

Delayed Orders

Delays may happen due to:

• Weather conditions

• Courier issues

• High order volume

• Public holidays

Incorrect Address

Customers are responsible for entering the correct shipping address.

Damaged Package

If you receive a damaged package:

1. Record an unboxing video.

2. Contact us within 24 hours.

3. Share photos/videos for verification.